Data Policy

This privacy notice concerns the domains www.quackstage.com

Our website may be used without entering personal information. Different rules may apply to certain services on our site, however, and are explained separately below. We collect personal information from you (e.g. name, address, email address, accounts, etc.) in accordance with the provisions of German data protection statutes. Information is considered personal if it can be associated exclusively to a specific natural person. The legal framework for data protection may be found in the German Federal Data Protection Act (BDSG) and the Telemedia Act (TMG). The provisions below serve to provide information as to the manner, extent and purpose for collecting, using and processing personal information by the provider Quackstage UG (haftungsbeschränkt).

Address: Gutzberger Dorfstraße 50; 90547, Stein, Germany;
Phone: ####
E-Mail: info@quackstage.com.

Please be aware that data transfer via internet is subject to security risks and, therefore, complete protection against third party access to transferred data cannot be ensured.
During the booking process, we use a SSL encryption to make it almost impossible for third parties to read the information, which are communicated through the internet.  

Personal data

  1. For the realization of our services, the technical administration, own promotional purposes and to guarantee the correspondence between you and us, we collect personal data during the registration (user registration and “Become a coach” registration) and booking process. These include in particular: First and last name, contact details, payment details, e-mail address, and other accounts (e.g. in case of using Facebook for login/registration). It is basically possible to share these data with other several companies, if it is needed to handle our contractual relationship. Especially, in the following cases:
    1. A transmission of personal data happens always for the purposes of service fulfillment to the booked service provider (coach). The transmission only includes the data, which is needed to fulfil the booked service (coaching lesson).
    2. If payment service providers (e.g. PayPal) are used for the payment process, your data will be shared with the concerned payment intermediary. The same applies to the credit institutes, which are instructed with the payment.

    The service providers (coaches) are allowed to use the shared data exclusively for the purposes of the booked service (coaching).
  2. Furthermore, we will not pass your personal data to any other third party, unless we are legally bound to do it or you gave us a consent for it.
  3. The personal data, communicated to us during the registration process will be stored up to 10 years by our company, due to commerce and tax law reasons.
  4. Without a consent of the customer, the Quackstage UG (haftungsbeschränkt) will not use the customer’s personal data for marketing or commercial reasons or for market and opinion research.

Server Data
For technical reasons, data which your internet browser transmits to us or to our web space provider (so called server log files), is collected: - type and version of the browser you use - operating system - websites that linked you to our site (referrer URL) - websites that you visit - date and time of your visit - your Internet Protocol (IP) address. This anonymous data is stored separately from any personal information you may have provided, thereby making it impossible to connect it to any particular person. The data is used for statistical purposes in order to improve our website and services. In order to facilitate our work we use Google Analytics (cf. Use of Google Analytics with anonymized IP ).

Contact
On our website we offer you the opportunity to contact us, either by email and/or by using a contact form. In such event, information provided by the user is stored for the purpose of facilitating communications with the user. No data is transferred to third parties. Nor is any of this information matched to any information that may be collected by other components of our website.

Posting Comments
On our website we offer you the opportunity to post comments about individual articles (rating of coaches, news entries, etc). For this purpose, the IP address of the user/internet connection is stored. This information is stored for our security in the event the author infringes through his/her comments against third party rights and/or unlawful content is entered. Consequently, we have a direct interest in the author’s stored data, particularly since we may be potentially liable for such violations. No data is transferred to third parties. Nor is any of this information matched to any information that may be collected by other components of our website.

Use of Facebook components
Our website employs components provided by facebook.com.
Facebook is a service of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA.
Each time our website receives an access request equipped with a Facebook component, the component prompts your browser to download an image of this Facebook component. Through this process, Facebook is informed precisely which page of our website is being visited.
When you access our site while logged into Facebook, Facebook uses information gathered by this component to identify the precise page you are viewing and associates this information to your personal account on Facebook. Whenever you click on the “Like“ button, for example, or enter a comment, this information is transmitted to your personal account on Facebook and stored there. In addition, Facebook is informed of your visit to our website. This occurs regardless of whether you click on a component or not. If you wish to prevent the transfer to and storage of data by Facebook about you and your interaction with our website, you must first log out of Facebook before visiting our website. The data protection policies of Facebook provide additional information, in particular about the collection and use of data by Facebook, your rights in this regard as well as the options available to you for protecting your privacy: https://de-de.facebook.com/about/privacy/.
In addition, tools are freely available on the market that can be used to block Facebook social plug-ins with add-ons from being added to all commonly used browsers: http://webgraph.com/resources/facebookblocker/.
You can find an overview of Facebook plugins at https://developers.facebook.com/docs/plugins/.

Use of Twitter components
Our website employs components provided by Twitter. Twitter is a service of Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA.
Each time our website receives an access request equipped with a Twitter component, the component prompts your browser to download an image of this component from Twitter. Through this process, Twitter is informed precisely which page of our website is being visited. We have no control over the data that Twitter collects in the process, or over the extent of the data that Twitter collects. To the best of our knowledge, Twitter collects the URL of each website accessed as well as the IP address of the user, but does so solely for the purpose of displaying Twitter components. Additional information may be obtained from the Twitter data privacy policy, at: http://twitter.com/privacy.
You may change your data privacy settings in your account settings, at http://twitter.com/account/settings.

Use og Google Analytics with anonymized IP
The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network. This integration of Google Analytics anonymizes your IP address. It works by shortening Users'IP addresses within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the complete IP address be sent to a Google server and shortened within the US.
Personal Data collected: Cookies and Usage data.
Place of processing: US – Privacy Policy – Opt Out

Information/Cancellation/Deletion
On the basis of the Federal Data Protection Act, you may contact us at no cost if you have questions relating to the collection, processing or use of your personal information, if you wish to request the correction, blocking or deletion of the same, or if you wish to cancel explicitly granted consent. Please note that you have the right to have incorrect data corrected or to have personal data deleted, where such claim is not barred by any legal obligation to retain this data.
Therefore, please contact us via e-mail: info@quackstage.com