If your question is not listed yet or you want to remark some criticism or commendation:
Please click here to contact us. We will answer as soon as possible!
Yes. We plan to expand as soon as possible. In other words, we want to establish ourselves in the eSports community.
We accept PayPal as payment method. PayPal is a safe and easy way to perform transactions over the whole world. It is possible to pay via PayPal without making an account on PayPal and you can use your credit card for payment as well.
We provide a free TeamSpeak 3 server that you can use. You receive an email after your booking including all necessary information for the lesson: TS3 IP, name of the channel your coach is waiting, the channel name and its password.
To get in touch with your coach before the lesson starts, you should name your steam ID (for Dota 2 / CS:GO) or your summoner name (for LoL) in the booking process. The coach will contact you early enough to talk about your goals and to get to know each other.
You can also join our DISCORD server to look for your coach.
You may reschedule your booking in cosultation with the booked coach. Therefore, both of you need to agree on a new date and notify us via mail. We will edit your lesson in our calendar system.
Coaches who offer this guarantee are willing to give your money back if you are unsatisfied with a past lesson. For further information click here.
During your registration you can set your specific timezone. You can change it at any time in your account settings. All times on Quackstage are automatically adapted to your specified setting.